About Us

About us

Real People. Local Ownership. Trusted Expertise.

At Stair Lift Solutions, we believe every senior deserves to feel safe, supported, and comfortable in the home they worked so hard for. We started this company because we saw a growing problem in the stair-lift industry — vulnerable seniors being pushed into overpriced equipment, rushed installations, and products that didn’t last. Too many families were left dealing with malfunctioning lifts, no one to call for help, and customer service departments that felt distant, scripted, and impersonal.

Just a local family-owned business doing things the right way.

Our goal:

Provide the best service to customers

Meet the Team Behind Stair Lift Solutions

Tiffani – Owner, CEO, Customer Care, and Physical Therapy Professional

With a background in physical therapy, Tiffani understands mobility challenges on a deeper level than most stair-lift companies ever could. She brings compassion, clarity, and professionalism to every interaction — making sure clients feel informed, respected, and supported from the very first phone call.

Her role is simple:

Make the entire process feel safe, easy, and stress-free.

When families choose Stair Lift Solutions, they know exactly who they’re working with — a real person in their own community, not a corporate voice behind a desk hundreds of miles away.

Jerry – Lead Installer, Technician, and Mobility Specialist

Jerry brings 20+ years of stair lift and mobility experience to every home he steps into. He is known throughout the Cleveland area for his exceptional craftsmanship, problem-solving skills, and ability to handle even the most challenging staircases.

He has extensive hands-on training with many different stair-lift brands, giving clients the freedom to choose what truly works best for their home instead of being boxed into a single corporate brand.

Before specializing in stair lifts, Jerry spent years in home remodeling — meaning he understands homes, structures, and installation challenges at a level most technicians never reach.

When Jerry installs your stair lift, you’re getting:

And most importantly:

That’s the benefit of working with a local, family-owned company — consistency, safety, and accountability.

Why Families Trust Us

Local & Family-Owned
We are not part of a national corporate chain. We live and work right here in Northeast Ohio, serving our neighbors and treating every home with the respect it deserves.
Real People, Not a Corporation

Honesty & No-Pressure Guidance

We don’t use upsell tactics, scare tactics, or commission-driven pressure. Seniors deserve dignity — not sales quotas.
Exceptional Craftsmanship
Jerry’s 20+ years of experience means your lift is installed correctly, safely, and cleanly the first time.
Custom-Fit Solutions

Because we work with multiple manufacturers, clients aren’t stuck with one brand. We match the lift to your staircase, not the other way around.
We Sell, Install, AND Service

Respect for Seniors & Their Homes

We honor the people we serve. We protect your floors, your walls, your space, and your dignity.

Reliability You Can Count On

We show up when we say we will, we explain everything clearly, and we stand behind every installation.

A Personal Message From Us

“We started Stair Lift Solutions because we believe seniors deserve better — better service, better care, and better support. After seeing families struggle with stair lifts that didn’t last and companies that didn’t show up, we knew we could offer something different… something human. Our mission is simple: treat every client with honesty, respect, and compassion, and provide mobility solutions that allow people to stay safely in the homes they love. This isn’t just a business to us. It’s personal. We’re here for you, the way we’d want someone to be here for our own family.”

— Tiffani & Jerry

testimonial

What our customer say

“We can’t understand how we’ve been living without window installation. Window installation is exactly what our business has been lacking.”

Miguel Fernandez

Customer

Ready to Feel Secure in Your Home Again?

Call Today for Your Free, No-Pressure Estimate
Local. Trusted. Family-Owned.